Power the Future of Dine-In with uServe
From reservations to billing and loyalty uServe is the all-in-one dine-in management platform designed to simplify operations and delight your guests.
Trusted By More Than 10,000+ Growing Businesses
From local cafes to restaurant chains, food businesses trust uEngage to grow their revenue and build lasting customer relationships.
Challenges Restaurants Face Everyday
Today’s dine-in operations are fragmented, leading to a cascade of issues.
Disconnected Systems
Reservations, ordering, and billing run on separate platforms, creating data silos and operational friction.
Poor Guest Experience
Guests face frustrating delays, long queues for tables and payments, and a lack of personalized service.
Inefficient Staff
Staff waste valuable time juggling multiple tools and manually syncing information instead of focusing on hospitality.
No Unified Insights
Restaurants lack a single source of truth, making it impossible to track repeat guests or understand loyalty behavior.
uServe: One Platform. Every Dine-In Solution
uServe unifies the entire dine-in journey into one seamless flow:
Reservations
Check-In & Queue
Table Allocation
Ordering
Billing
Feedback
CRM & Loyalty
Reservations
Check-In & Queue
Table Allocation
Ordering
Billing
Feedback
CRM & Loyalty
By bringing every touchpoint onto a single platform, uServe helps restaurants:
Faster, Personalized Service
Deliver faster, more personalized service by anticipating guest needs.
Boost Guest Satisfaction
Increase guest satisfaction and encourage repeat visits with a frictionless experience.
Improve Operational Efficiency
Enhance efficiency across the floor with unified tools for your staff.
Own the Diner Relationship
Build direct relationships and reduce dependency on third-party aggregators.
Core Features
Reservations
Consolidate all your bookings from calls, websites, apps, and aggregators like Zomato and Swiggy into one synchronized system.
Integrates all booking channels with source tagging.
All reservations synced to the uServe App in real-time.
Provides staff with instant visibility of incoming reservations.
Check-In & Queue
Effortlessly manage guest arrivals, from converting reservations to handling walk-ins with a dynamic live queue dashboard.
Seamlessly convert reservations into check-ins.
Manage walk-ins with live queue dashboards and wait time estimates.
Personalize greetings using returning guest profiles.
Smart Table Allocation
Visually manage your floor plan with configurable layouts, and allocate or release tables directly from the app for faster turnaround.
Create admin-configurable layouts by sections & capacity.
Allocate or release tables in real-time from the app.
Trigger “Start Order” instantly for faster service.
Order Management
A flexible ordering system that supports both server-led and guest-initiated QR code orders, fully integrated with billing.
Supports both server-led and guest-initiated QR orders.
Upsell intelligently with guest history and past orders.
Integrated with multi-KOT printing and all payment types.
Digital Billing & Feedback
Modernize your payment process with digital bills sent via WhatsApp/SMS, and automatically collect valuable guest feedback.
Send digital bills directly to guests' phones.
Instant feedback link is auto-shared post-billing.
All feedback is stored and analyzed for service improvements.
CRM & Loyalty
Build lasting guest relationships with an integrated CRM powered by Prism, rewarding loyalty and driving repeat business.
Reward loyalty points linked directly to dine-in spending.
Run automated campaigns: offers, reminders, and win-back.
Build a 360° diner engagement strategy.
Why Choose uServe?
Unified guest journey across all touchpoints.
Increased repeat visits with loyalty integration.
Operational efficiency with real-time dashboards.
Aggregator-neutral yet seamlessly integrable.
Better insights to personalize dining experiences.
One single platform for your entire operation.
What India's Leading Brands Say About Us
Frequently Asked Questions
Everything you need to know about getting started with uEngage
What exactly is uServe?
Can uServe integrate with platforms like Zomato, Swiggy Dineout, or EazyDiner?
Does uServe support both server-led and guest-led ordering?
How does uServe improve guest personalization?
Is billing integrated into the system?
How does feedback collection work?
Does uServe include loyalty programs?
Who is uServe designed for?
Still have questions?
Helping ambitious brands simplify operations and scale, every step of the way.