Power the Future of Dine-In with uServe
From reservations to billing and loyalty uServe is the all-in-one dine-in management platform designed to simplify operations and delight your guests.
Trusted By More Than 10,000+ Growing Businesses
From local cafes to restaurant chains, food businesses trust uEngage to grow their revenue and build lasting customer relationships.
Challenges Restaurants Face Everyday
Today’s dine-in operations are fragmented, leading to a cascade of issues.
Disconnected Systems
Reservations, ordering, and billing run on separate platforms, creating data silos and operational friction.
Poor Guest Experience
Guests face frustrating delays, long queues for tables and payments, and a lack of personalized service.
Inefficient Staff
Staff waste valuable time juggling multiple tools and manually syncing information instead of focusing on hospitality.
No Unified Insights
Restaurants lack a single source of truth, making it impossible to track repeat guests or understand loyalty behavior.
uServe: One Platform. Every Dine-In Solution
uServe unifies the entire dine-in journey into one seamless flow:
Reservations
Check-In & Queue
Table Allocation
Ordering
Billing
Feedback
CRM & Loyalty
Reservations
Check-In & Queue
Table Allocation
Ordering
Billing
Feedback
CRM & Loyalty
By bringing every touchpoint onto a single platform, uServe helps restaurants:
Faster, Personalized Service
Deliver faster, more personalized service by anticipating guest needs.
Boost Guest Satisfaction
Increase guest satisfaction and encourage repeat visits with a frictionless experience.
Improve Operational Efficiency
Enhance efficiency across the floor with unified tools for your staff.
Own the Diner Relationship
Build direct relationships and reduce dependency on third-party aggregators.
Core Features
Reservations
Consolidate all your bookings from calls, websites, apps, and aggregators like Zomato and Swiggy into one synchronized system.
Integrates all booking channels with source tagging.
All reservations synced to the uServe App in real-time.
Provides staff with instant visibility of incoming reservations.
Check-In & Queue
Effortlessly manage guest arrivals, from converting reservations to handling walk-ins with a dynamic live queue dashboard.
Seamlessly convert reservations into check-ins.
Manage walk-ins with live queue dashboards and wait time estimates.
Personalize greetings using returning guest profiles.
Smart Table Allocation
Visually manage your floor plan with configurable layouts, and allocate or release tables directly from the app for faster turnaround.
Create admin-configurable layouts by sections & capacity.
Allocate or release tables in real-time from the app.
Trigger “Start Order” instantly for faster service.
Order Management
A flexible ordering system that supports both server-led and guest-initiated QR code orders, fully integrated with billing.
Supports both server-led and guest-initiated QR orders.
Upsell intelligently with guest history and past orders.
Integrated with multi-KOT printing and all payment types.
Digital Billing & Feedback
Modernize your payment process with digital bills sent via WhatsApp/SMS, and automatically collect valuable guest feedback.
Send digital bills directly to guests' phones.
Instant feedback link is auto-shared post-billing.
All feedback is stored and analyzed for service improvements.
CRM & Loyalty
Build lasting guest relationships with an integrated CRM powered by Prism, rewarding loyalty and driving repeat business.
Reward loyalty points linked directly to dine-in spending.
Run automated campaigns: offers, reminders, and win-back.
Build a 360° diner engagement strategy.
Why Choose uServe?
Unified guest journey across all touchpoints.
Increased repeat visits with loyalty integration.
Operational efficiency with real-time dashboards.
Aggregator-neutral yet seamlessly integrable.
Better insights to personalize dining experiences.
One single platform for your entire operation.
The Guest Journey
Flash automates your entire delivery lifecycle with AI and real-time controls
Check-In/Queue
Table Allocation
Order Taking (Server/QR)
Billing & Payment
Digital Bill & Feedback
CRM Journey & Loyalty
What India's Leading Brands Say About Us
Partnering with uEngage was one of our best decisions. Their team quickly turned our ideas into a working solution, and within just 2 months, we were generating revenue. The collaborative approach and expertise in cross-platform apps gave us confidence and results. I would recommend uEngage to any brand looking to scale digital ordering seamlessly.
— Sanam Kapoor, Founder, La Pino’z
Earlier, managing our web, app, online orders, and customer retargeting was challenging without full control of data. With the uEngage ecosystem, everything changed—we now take orders through our own platforms, own our customer data, and run high-ROI WhatsApp campaigns. The quick, reliable support makes uEngage more than a platform; it’s a true growth partner that has strengthened our brand and helped us scale faster.
— Gaurav, CEO, Good Meat Co.
We at Sita Ram Diwan Chand have been using the uEngage-powered app for our online ordering and delivery, and the experience so far has been excellent. The platform is user-friendly, stable, and tailored well for the food and hospitality industry. The app interface is smooth, order processing is quick, and backend support is highly responsive. It has significantly streamlined our direct-to-customer delivery operations, improved order tracking, and helped us retain loyal customers through features like push notifications and loyalty programs. A big thank you to the Uengage team for your continued support and proactive approach. We look forward to exploring more automation and marketing features together in the future.
— Vishek Gaur, Business Development Executive, Sita Ram Diwan Chand
Working with uEngage has transformed how we manage our website and delivery systems. The team is always swift, proactive, and committed to making improvements that benefit us every day. Their reliable platform and constant support have made our ordering and delivery management smooth and stress-free.
— Vikram Nagpal, Partner, CBTL Chandigarh
Working with the uEngage team has been an exceptional experience from start to date. Their technical expertise, creativity, and attention to detail consistently exceeded expectations. They took the time to understand our vision thoroughly and brought it to life with a seamless, user-friendly design and flawless functionality. Special thanks to their account manager.
— Sandeep ranga , Founder, Axis Juice
We are an online D2C business, and the uEngage webpage has been helping us increase our online footprint in a big way. It’s user-friendly and easy to manage while being multifunctional. Their team helps us as required, brilliantly, for all change management or new feature requirements, and they themselves are also constantly upgrading their feature and functionalities for small businesses like us to take advantage of without too much of our bandwidth going into building and managing the website.
— Rohit Madhur, COO, Red Platter Hospitality
uEngage stands out for its focus and urgency in addressing client needs. They understood our business deeply and built a website and mobile app that truly reflect that. The professionalism and commitment of the team gave us confidence, and the results have been outstanding.
— Abhishek Azad, Partner, Tossin Pizza
uEngage has helped us connect directly with our customers digitally through our own app, reducing dependency on platforms like Swiggy and Zomato and increasing brand loyalty.
— Ravi Yogi, Accounts Assistant Manager, Kebabs & Curries Co.
uEngage has been a true partner in helping us digitize and streamline our operations. From managing online orders to engaging with customers more effectively, the platform has given us better control and visibility. What we value most is their dedicated support team, always responsive and proactive in solving our queries. With uEngage, scaling our digital journey has become easier and more impactful.
— Sivanyaa , HR, Aasife Biriyani
Partnering with uEngage was one of our best decisions. Their team quickly turned our ideas into a working solution, and within just 2 months, we were generating revenue. The collaborative approach and expertise in cross-platform apps gave us confidence and results. I would recommend uEngage to any brand looking to scale digital ordering seamlessly.
— Sanam Kapoor, Founder, La Pino’z
Working with uEngage has transformed how we manage our website and delivery systems. The team is always swift, proactive, and committed to making improvements that benefit us every day. Their reliable platform and constant support have made our ordering and delivery management smooth and stress-free.
— Vikram Nagpal, Partner, CBTL Chandigarh
uEngage stands out for its focus and urgency in addressing client needs. They understood our business deeply and built a website and mobile app that truly reflect that. The professionalism and commitment of the team gave us confidence, and the results have been outstanding.
— Abhishek Azad, Partner, Tossin Pizza
Frequently Asked Questions
Everything you need to know about getting started with uEngage
What exactly is uServe?
Can uServe integrate with platforms like Zomato, Swiggy Dineout, or EazyDiner?
Does uServe support both server-led and guest-led ordering?
How does uServe improve guest personalization?
Is billing integrated into the system?
How does feedback collection work?
Does uServe include loyalty programs?
Who is uServe designed for?
Still have questions?
Helping ambitious brands simplify operations and scale, every step of the way.