Green gradient background accent for partner program

Feedback That Improves Loyalty, Not Just Ratings.

Prism Feedback Management helps cafés, QSRs, bakeries, and bars capture real-time guest feedback privately—fix issues fast, celebrate wins, and turn every comment into repeat business.

Collect 1-Tap Feedback
Boost Ratings Instantly
Resolve Issues Fast

How Prism Feedback Works

Flash automates your entire delivery lifecycle with AI and real-time controls

Order Complete

Digital bill instantly triggers a 1-tap feedback link on WhatsApp/SMS.

1

Guest Responds

Customers rate their experience and share quick comments in seconds.

2

Manager Notified

Instant alerts for negative feedback so issues don’t slip through.

3

Issue Resolved

Problems are fixed before they turn into public bad reviews.

4

Loyalty Linked

Happy guests are nudged with rewards or offers to keep them coming back.

5

Features That Make Feedback Work for You

One-Tap Private Surveys

No long forms. Just a tap to rate food, service, or delivery.

Instant Alerts for Negatives

Resolve issues the same shift—before guests complain online.

Review Amplification

Happy guests get nudged to post on Google, Zomato, or Instagram.

Analytics Dashboard

Track NPS, average rating, issues, and sentiment trends in real time.

Multi-Channel Capture

Feedback flows via digital bills, WhatsApp, SMS, and QR links.

Staff Performance Insights

See which shifts, outlets, or team members get the best (and worst) reviews.

Model

food-trolley

Cafés & Bakeries

Capture customer mood instantly, improve staff friendliness.

food-trolley

QSR Chains

Monitor outlet-level feedback trends across 10–100+ stores.

food-trolley

Bars & Pubs

Collect discreet feedback on service and ambience.

food-trolley

Cloud Kitchens

Capture delivery experience feedback after each order.

Built to work with the tools you trust

POS Partners

Logistics Integrations

Payment Gateways

Marketing & Analytics

Instant Setup

Go live in minutes with zero friction.

Real-time Sync

Orders, data, and updates stay in sync.

Secure & Reliable

Enterprise-grade security you can trust.

Real Brands. Real Results.

25% fewer

negative reviews reported on public platforms

3× higher

feedback response rates vs traditional surveys

70% of happy

customers nudged to leave positive Google reviews

20% improvement

in repeat visit rates linked to proactive feedback action

Prism vs Generic Feedback Tools

See how the options stack up.

Key Feature

Prism Feedback

Generic Survey Tools

Industry Focus

Built for F&B

Generic across industries

1-Tap Simplicity

Yes

Long forms

Real Time Alerty

Instant

Delayed reports

Royalty Integration

Rewards & perks linked

Not available

Multi Outlet Ready

Yes

Limited

What India's Leading Brands Say About Us

“Glad to choose uEngage as our tech partner impressed with their work quality and diversity

— Sanam Kapoor, Founder, La Pino’z

Highly recommend uEngage for their experience, collaboration, and speeding up our growth.

— Sanam Kapoor, Founder, La Pino’z

uEngage proved to be a reliable partner, delivering proactive infrastructure support for our digital operations.

— Vikram Nagpal, Partner, CBTL Chandigarh

Their collaborative approach helped us turn ideas into cross-platform apps seamlessly.

— Sanam Kapoor, Founder, La Pino’z

Swift and proactive—uEngage built our ordering & delivery system reliably and improved it continuously.

— Vikram Nagpal, Partner, CBTL Chandigarh

“uEngage’s focus, urgency, and deep business understanding made our website & app stand out

— Abhishek Azad, Partner, Tossin Pizza

From mockups to revenue in just 2 months uEngage delivered fast and tangible results.

— Sanam Kapoor, Founder, La Pino’z

They refined our website and delivery setup daily, making operations seamless and dependable.”

— Vikram Nagpal, Partner, CBTL Chandigarh

Their sense of urgency and business insight helped build a stellar website & mobile app.

— Vikram Nagpal, Partner, CBTL Chandigarh

“Glad to choose uEngage as our tech partner impressed with their work quality and diversity

— Sanam Kapoor, Founder, La Pino’z

Their collaborative approach helped us turn ideas into cross-platform apps seamlessly.

— Sanam Kapoor, Founder, La Pino’z

From mockups to revenue in just 2 months uEngage delivered fast and tangible results.

— Sanam Kapoor, Founder, La Pino’z

Frequently Asked Questions

Everything you need to know about getting started with uEngage

Do guests need to install an app?

Can I customize the feedback questions?

Yes. You decide what to ask: food quality, service, ambience, delivery, or custom fields.

How quickly can managers act?

Can Prism push positive reviews to Google/Zomato?

Does it work across multiple outlets?

Is it integrated with Digital Bills & Loyalty?

Still have questions?

Helping ambitious brands simplify operations and scale, every step of the way.

Schedule a Call